Contact – Volvo Trucks parts

Include the OEM number, required quantity and a clear question. Add the VIN for compatibility checks, or your order number for an existing order. Use the homepage inquiry form or email info@partsinn.lt. Read the terms and conditions and return terms before buying for applicable conditions, exclusions and return procedures.

Do not substitute a random similar part code. Send the VIN, the part function and its location on the truck, plus any marking copied exactly from the old part. Photos can be sent by email; the homepage form does not accept attachments. Until the number is verified, description search results are candidates, not a confirmed selection.

Verify the OEM number against the truck VIN and configuration before ordering. Model, year, engine or a similar description alone cannot confirm compatibility. If unsure, include the VIN, part OEM number and what needs checking in your inquiry. Similar-part listings are not compatibility lists.

No: placing an order or entering a VIN in a message does not itself confirm an automatic fitment check. Store search matches catalog numbers and descriptions; it is not a vehicle-specific configuration catalog. Have a verified OEM number before ordering. For a fitment question, provide the VIN, both references if they differ, and details of any replaced assemblies. Without clear confirmation, check the reference with a qualified workshop or Volvo Trucks representative.

A model name alone is not enough. Trucks of the same model can have different configurations, so model and year do not confirm a particular part fits. Include the VIN and, if available, the old part OEM number in your inquiry. Mention any replaced assembly too: the original vehicle configuration may not describe the assembly now installed.

Check that you entered the full OEM number and did not mix up digits. A number prefix returns several codes, and a general description can match many entries. A missing result only means we cannot currently find it in this catalog, not that the part does not exist or is discontinued. Send the exact code and VIN so the required check is clear.

No. The word kit alone does not disclose its full contents or confirm that bolts, seals, connectors or other installation parts are included. If contents are not listed, inquire with the OEM number and identify the specific items you need. Objects in a general photograph are not a contents list for that entry.

The catalog displays a retail price; an up-to-date offer and order total are checked before ordering. Use the confirmed quote to assess the final price and availability. If you see “Price to be confirmed” or no offer is available, send an inquiry with the OEM number. This does not mean the part is free or confirmed in stock.

No. A catalog listing provides information about a part, while the quantity field selects how many units you want to order. Neither confirms available stock. If a current offer cannot be obtained, contact us about availability before ordering.

The stated delivery window is 5–14 working days from order confirmation. This does not confirm that every listed part is already in stock. See the delivery page for methods and terms; check the cost for your specific order at checkout. If timing is critical, send an inquiry with the OEM number and quantity before ordering.

No next-day delivery is promised in this catalog. The stated window is 5–14 working days from order confirmation; a catalog price does not confirm item stock or dispatch date. For a truck off the road or a booked workshop visit, provide the OEM number, quantity, destination country and postcode, and required date before buying. Base your decision on availability and timing confirmed for the specific order, not on a general catalog listing.

A catalog price and the ability to obtain a current order quote are separate. An order cannot be confirmed without a valid offer, final total and payment method. Do not swap to a similar OEM just to continue. Send the OEM numbers, quantities and displayed error; if you already attempted payment, include the order number.

No. Returning to the shop is only navigation from the payment page. The confirmation page displays status after retrieving the order from PARTSinn. If confirmation is pending or status cannot be checked, do not rush to create a duplicate order. Contact us with the order number and payment time, never your card number or security code.

Contact us promptly with the order number, current details and exact requested change. Whether it can be made depends on order progress, so sending a request is not confirmation. Do not create a duplicate order as a substitute for a change. A replacement OEM must be checked for fitment just like the first choice.